Murray Bailey reports
Three's not a crowd.
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IN THE late evening of Saturday, 14th April 1973, a small group of
spectators on the balcony of Salisbury airport terminal were the
surprised witnesses of a long awaited development when they saw
three Boeing 720 aircraft land in quick succession.
"A cryptic official statement reporting the acquisition by Air
Rhodesia of three Boeing jet aircraft published the following day
triggered off a flood of dramatic reports, comments and counter
comments in the world press which lasted for several weeks."
These officially-worded paragraphs from Air Rhodesia's latest annual
report, barely hide the airline's excitement.
It has been looking hard for jet aircraft a long time but it cannot
buy them through the usual channels because of the United Nations
trading ban with Rhodesia—declared after the country's unilateral
declaration of independence in 1965.
It has also said for a long time that there was no problem in
getting jet aircraft (it has learned many tricks by necessity since
the, trading ban) but it also had to make sure it could get spare
parts. This was also a problem for its ageing Viscount aircraft; Air
Rhodesia solved this problem by making many of the spare parts
itself. If necessary it will do the same for the 720s—which are also
ageing.
It is still not clear from where the aircraft came. Air Rhodesia is
keeping it a secret—to avoid possible United Nations' action against
the supplying country—but the world's press seems to have settled
for the fact that they were bought from the bankrupted German
charter carrier Calair through Switzerland, and possibly Portugal,
to Rhodesia.
Morale booster,
|
It was a further boost to morale that the aircraft arrived at the
airport in Air Rhodesia colours—probably to hide original owners—and
were flown by Air Rhodesia pilots—but it is still not known where
the pilots were trained.
Only four people in the airline knew of the arrival of the aircraft.
The 720s arrived at 21.00 on that Saturday night. None of the four
talked about it until the aircraft were over Rhodesian air space—"as
any- thing could have happened to stop their arrival". The four
breathed more easily when they heard that the aircraft had made
their "victory swoop" over the Victoria Falls. The Salisbury Sunday
papers, which are on sale about midnight Saturday, blazened the news
across their front page. There followed thousands of dollars worth
of free publicity in papers around the world. It lasted for some
weeks.
champagne
Shortly after the 720s' arrival, a champagne party was held at the
prime minister's house to celebrate—indicative of how pleased the
country was. To familiarize the local people with the new aircraft,
Air Rhodesia arranged hour long trips for $18 each.
The successful landing of the three aircraft was the beginning of
some' hard work for Air Rhodesia. The airport was crowded with
visitors on the Sunday for a look at the 720s but they were moved to
a part of the airport where "only a telephoto lens could reach them"
and on the Monday morning the staff began their new task—making sure
that the aircraft were a success financially.
It is difficult to illustrate how the jet aircraft gave the staff a
morale boost. The cynic would say that any- one can buy a 720—the
problem is selling them. But for Air Rhodesia it is a different
question. It needed jet equipment to maintain an image of modernity.
The Viscounts, whatever the airline said, could not produce this.
Also, the arrival of the aircraft—especially in the airline's
colours and flown by its own pilots—showed Air Rhodesia staff that
the airline was still as good as any other even when faced with
handicaps. And the handicaps are tremendous; until an airline
realises it cannot phone up Pratt and Whitney and ask for a new
engine, it doesn't grasp the problem.
On the monday after the Saturday arrival, a planning department was
formed. It consisted of the commercial manager, operations manager,
schedules manager, planning manager and chief accountant. Its task
was to decide what to do with the aircraft, which routes to fly
them, and to sort out the interline pool agreements.
doldrums
It had already discussed these questions before, "but this was for
real".
Selling more seats to South Africans.
|
The aircraft were first flown on adhoc substitution routes and were
not fully incorporated into the schedule until the November
timetable. So there was a fair lead in time to train the
stewardesses. The airline decided to train some girls to work just
on the 720s but they switch to Viscounts quite often. They are
trained at Salisbury.
The airline is not interested in long-haul at present—"we're
confined to this little part of Africa". This is partly because
South African Airways and TAP-Portuguese cover the market well,
partly because it would be difficult to arrange landing rights,
partly because Rhodesian passports are accepted only in Portugal,
Greece and Switzerland in Europe, and partly because near 80 percent
of the departures from Rhodesia to Europe are destined for UK.
Ons tradisioele gasvryheid en hulpvaardigheid is nou beter as ooit. As u dus van voornemens is om na Salisbury of Bulawayo te vlieg, hou die nuwve straaldiens nooi in gedagte
Pryse: Na Salisbury
R48. 50 (enkel
(retoer; na Bul
R34,00 (enkel)
retoer
But it does want a longhaul service to UK as soon as the United
Nations sanctions restrictions allow this. The airline was in. UK
talking with British Airways about two years ago, when it appeared a
settlement might have been reached.
shangri la
Meanwhile, Air Rhodesia's answers to questions must be devious, to
say the least. Where were the pilots trained? "Shangri La." From
where do the aircraft spares come? "From somewhere; they get here."
From nowhere do you get oil? "We get it." Although the excitement at
the airline is still the 720s, the airline must continue to exist
and follow the normal airline criteria—keep the aircraft in the air,
control costs, make a profit and so on.
Its latest annual report shows a fall in profit to just over $R500
000 (about $750 000). This is lower than 1971FY but it is
commendable that a profit is made in the adverse conditions; it has
always made a profit.
Air Rhodesia has to overcome difficulties which other airlines never
have to consider. Such as engineering. It is trying to be self
sufficient in engineering—if a new part is needed, the airline must
often manufacture it. In other areas it does the work itself to save
money: making desks and sales counters for the sales offices;
building display units for shows, exhibitions or its offices;
printing brochures and letter paper; making the galley equipment for
the aircraft; and the plastic trays for in-flight service meals are
also made by the airline.
It also uses this acquired expertise in doing similar work for other
organizations; such as distributing sales material, or engineering
work. It cannot buy computers for reservations because of the UN
sanctions. But it is constantly improving its methods. The second
city in the country, Bulawayo, went over to the Telpak system last
month, where all reservations are automatically diverted to
Salisbury. The airline claims - it is the first in Africa with this
system, which is used extensively in north America.
morale
It is also important to maintain good staff relations and to keep up
morale. Air Rhodesia has formalized meetings with department heads
and trade union people but probably a large amount of goodwill is
maintained in that many of the staff in different departments know
one another by name. At present there are about 1100 staff.
The airline provides travel agent training free and gives the usual
IATA commission rate; although it cannot be a member of IATA it
likes to follow the rules. 60 percent of its revenue comes from
agents. On its Flame Lily inclusive tour holidays—travel agents can
use an ITX fare and make up their own package but Air Rhodesia finds
most prefer to buy the ready made product—it pays seven percent.
The Flame Lily holidays provide 15 percent of the airline's revenue
which "has helped the situation during these hard years". There has
been some ordinary financial setbacks with the two South African
rand devaluations, which were exacerbated by the killing of a
Canadian tourist by Zambia border guards. This was played up by the
South African press which had a bad effect on the tourist traffic
from there. That seems to have recovered though.
Traffic this year has been picking up—with an average increase of
15/16 percent. The testing time will come in the dead months of
October and November—which will be coupled with the increased
capacity of the 720s. But overseas markets have been improving, and
Air Rhodesia says that 50 percent of its earnings are in foreign
exchange—which is very important for the country.
The country is proving very popular with visitors from north
America— and this interest will certainly be increased now the
airline has jet aircraft.
Air Rhodesia has never made a loss—although it did borrow $R200 000
early in its short career and which it now keeps "as a gesture; but
we don't need the damn thing".
The 720s don't mean the end of problems for Air Rhodesia—in fact
they'll ease some and bring some new ones—but it is a firm sign that
the carrier is progressing in the face of surprising handicaps. If
for nothing else, it should be admired for that alone.
Keeping them in the air.
|
Source: ABC AIRWAYS
(INTERNATIONAL TOURISM AND TRAVEL MARKETING MAGAZINE)
JANUARY 1974
Which was made available by Dave Vermaak (Air Rhodesia) Thanks Dave.
Comments are always welcome, please mail them to Eddy Norris at orafs11@gmail.com
Suggested Reading.
Air Rhodesia's Boeing 720s.... continued
Visit. http://rhodesianheritage.blogspot.com/2013/05/air-rhodesias-boeing-720s-continued.html
Air Rhodesia's B720s — "a riddle wrapped in a mystery"
Visit. http://rhodesianheritage.blogspot.com/2013/05/air-rhodesias-b720s-riddle-wrapped-in.html
Those Embargo-busting Jets
http://rhodesianheritage.blogspot.com/2013/06/those-embargo-busting-jets.html
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